Villa Eros Privacy Policy

Updated January 30, 2019

1.In this privacy policy, the following definitions are used:

1.1.Data: Collectively all information that you submit to Villa Eros, Old Skala, Kefalonia via the website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;

1.2.Cookies: A small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this website are set out in the clause on cookies below;

1.3.Data Protection Laws: Any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation for as long as the GDPR is effective in the UK;

1.4.GDPR: The General Data Protection Regulation (EU) 2016/2017

1.5.Villa Eros, Old Skala, Kefalonia or We or Us: Villa Eros, Old Skala, Kefalonia of Epar.Od. Valerianou-Porou, Elios Proni, Greece, 28082;

1.6.UK and EU Cookie Law: The Privacy and Electronic Communications(EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011;

1.7.You or User: Any Third Party that access the Website and is not either (1) employed by Villa Eros, Old Skala, Kefalonia and acting in the course of their employment or (2) engaged as a consultant or otherwise providing services to Villa Eros, Old Skala, Kefalonia and accessing the Website in connection with the provision of such services; and

1.8.Website: The website that you are currently using, www.villaeroskefalonia.com, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

2.In this privacy policy, unless the context requires a different interpretation:

2.1.The singular includes the plural, and vice versa;

2.2.References to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;

2.3.A reference to a person includes firms, companies, government entities, trusts and partnerships;

2.4.“Including” is understood to mean “Including without limitation”;

2.5.Reference to any statutory provision includes any modification or amendment of it;

2.6.The headings and sub-headings do not form part of this privacy policy.

3.This privacy policy applies only to the actions of Villa Eros, Old Skala, Kefalonia and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

4.For purposes of the applicable Data Protection Laws, Villa Eros, Old Skala, Kefalonia, is the “Data Controller”. This means that Villa Eros, Old Skala, Kefalonia determines the purposes for which, and the manner in which, your Data is processed.

5.We may collect the following Data, which includes personal Data from you, and in each case is in accordance with this privacy policy:

5.1.Name;

5.2.Contact information, such as email address and telephone numbers;

5.3.Financial information such as credit/debit card numbers;

5.4.Contact and travel details pertaining to a User’s rental of Villa Eros, Old Skala, Kefalonia.

6.We collect Data in the following ways:

6.1.Data is given to us by you; and

6.2.Data is collected automatically.

7.Villa Eros, Old Skala, Kefalonia will collect your Data in a number of ways, in each case, in accordance with our privacy policy. For example:

7.1.When you contact us through the Website, by telephone, post, email or through any other means;

7.2.When you register with us and set up an account to receive our products/services;

7.3.When you make payments to us, through this Website or otherwise;

7.4.When you elect to receive marketing communications from us;

8.To the extent that you access the Website, we will collect your Data automatically, for example:

8.1.We automatically collect some Data about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the dates, times and frequency with which you access the Website and the way you use and interact with its content;

8.2.We will collect your Data automatically via cookies, in line with the cookies setting on your browser. For more information about cookies, and how we use them on the website, refer to the section on “Cookies”.

9.Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using your website. Specifically, Data may be used by us for the following reasons and in each case, in accordance with this privacy policy:

9.1.Internal record keeping

9.2.Rental transactions

10.We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (refer to the section headed “Your Rights”)

11.When you register with us and set up an account to receive our services, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request to enter into such a contract.

12.In accordance with this privacy policy, we may share your Data with the following groups of people for the following reasons:

12.1. Our employees, agents and or professional advisors: Booking, travel and contact information pertaining to a person’s rental of Villa Eros.

13.We will use technical and organisational measures to safeguard your Data, for example:

13.1.We store your Data via MacBook encryption;

13.2.Payment details are encrypted using SSL technology, as denoted by the lock icon or green address bar (or both) in your browser when we use this technology.

14.We are certified with Let's Encrypt Authority X3 and hold a valid certificate. This family of standards helps us to manage your Data and help keep it secure.

15.If you want detailed information from Get Safe Online on how to protect your information and your computers and devices from fraud, identity theft and viruses, visit getsafeonline.org for further advice. Get Safe Online is supported by HM Government and leading businesses.

16.Unless a longer period of retention is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.

17.Even if we delete your Data, it may persist on Backup or archival media for legal, tax or regulatory purposes.

18.You have the following rights in relation to your Data:

18.1.Right to access: The right to access (1) copies of the information we hold about you at any time, or (2) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive”. Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.

18.2.Right to correct: The right to have your Data rectified if it is inaccurate or incomplete.

18.3.Right to erase: The right to request that we delete or remove your Data from our systems.

18.4.Right to restrict our use of your Data: The right to “block” us from using your Data or limit the manner in which we may use it.

18.5.Right to Data portability: The right to request that we move, copy or transfer your Data.

18.6.Right to object: The right to object to our use of your Data, including where we use it for legitimate interests.

19.To make inquiries, exercise any of your rights set out above, or to withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data) please contact us at info@villaeroskefalonia.com.

20.If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at www.ico.org.uk

21.It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

22.This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

23. Villa Eros, Old Skala, Kefalonia may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Villa Eros, Old Skala, Kefalonia. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under terms of this privacy policy, be permitted to us the Data for the purposes which it was originally supplied to us.

24.We may also disclose Data to a prospective purchaser of our business or any part of it.

25.In the above instances, we will take steps with the aim of insuring your privacy is protected.

26.This Website may place and access certain Cookies on your computer. Villa Eros, Old Skala, Kefalonia uses Cookies to improve your experience of using the Website and to improve our range of products and services. Villa Eros, Old Skala, Kefalonia has carefully chosen these cookies and has taken steps to ensure that your privacy is protected and respected at all times.

27.All cookies used by this Website are used in accordance with current UK and EU cookie law.

28.Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling Villa Eros, Old Skala, Kefalonia to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however, certain features of the website may not function fully as intended.

29.This Website may place the following Cookies:

29.1.Strictly necessary cookies: These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping card or make use of e-billing services.

29.2.Analytical/performance cookies: They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

30.You may find a list of Cookies we use in the schedule attached.

31.You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult with the user instructions of your internet browser.

32.You can choose to delete Cookies at any time; however, you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalization settings.

33.It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

34.For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete cookies from your computer.

35.You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.

36.If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision, to the extent required, be deemed to be deleted and the validity and enforceability of the other provisions of this privacy policy will not be affected.

37.Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that or any other, right or remedy.

38.This agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

39.Villa Eros, Old Skala, Kefalonia reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations. You may contact Villa Eros, Old Skala, Kefalonia by email at info@villaeroskefalonia.com.

40.This privacy policy was created using a document from Rocket Lawyer (www.rocketlawyer.co.uk) on January 30, 2019.

41.Below is a list of the cookies that we use. We have tried to insure that this is complete and up-to-date but if you think that we have missed a cookie or there is any discrepancy, please let us know.

41.1. Website cookies: We use these cookies for the purposes of tracking page flow through the website and to identify areas where we can improve website performance. We also use cookies to remember you and maintain your session while you are using our website.

41.2.Analytical/Performance: We use the following analytical/performance cookies to help us understand how users get to and use the website. 

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